C-TRAN Mission Statement (Adopted 2018):
C-TRAN connects people to opportunities, supports economic vitality, and enhances quality of life for the community.
Vision Statement (Adopted 2025):
Dedicated to continuous quality and improvement for our employees, customers, and community.
Core Values (Adopted 2024)
Every single C-TRAN employee is important and adds value, experience, and perspective to the work that we do as an agency. By keeping these values top of mind, we set ourselves—and each other—up for success. When we work together toward the same goal, we can achieve great things.
- TRUST AND RESPECT: We foster a safe space for open and honest dialogue where diverse perspectives are heard and valued without fear of judgment. We commit to mutual respect, even in disagreement.
- RADICAL CANDOR: We communicate honestly, openly, directly, and with empathy. We commit to supporting agreed-upon decisions, presenting a unified front, and avoiding unproductive gossip.
- OWNERSHIP AND INNOVATION: We embrace autonomy within our roles and are empowered to drive innovation and positive change. We continuously seek opportunities to elevate our contributions to the organization.
- COLLABORATIVE COURAGE: We bravely and freely share ideas and challenge assumptions. We believe that collective intelligence drives superior results. We pay attention to team members’ concerns and suggestions. Nothing is off the table.
- BALANCE AND FUN: We approach our work with dedication but believe in having fun. We believe in being authentic, having a great laugh, and valuing a positive and supportive team environment.
- RESILIENCE AND GROWTH: We embrace challenges as opportunities for self-reflection, learning, and development. We commit to resolving conflicts constructively and moving forward together. We encourage active listening to ensure everyone feels heard and understood.
- PROACTIVE LEADERSHIP: We’re not reactive; we’re proactive. We anticipate challenges and take initiative. We engage in self-reflection and seek feedback to continuously improve our communication, collaboration and performance.