C‑VAN reserves the right to suspend, modify or cancel service during inclement weather conditions that may jeopardize the safety of riders, C-TRAN staff or vehicles.
- In severe weather conditions, service may be delayed or canceled.
- Be patient, as telephone lines will be busy, and buses may be delayed. If you do not wish to travel due to weather conditions, please call and cancel your ride as soon as possible. Choosing to cancel your ride due to adverse weather will not result in ride penalties such as a no‑show. Don’t forget, you may also cancel your ride using the Ride Reminder system.
- C‑VAN may limit or cancel service when road conditions become hazardous. If this happens, C-TRAN will call to let you know and work with you to reschedule your ride for when conditions improve.
- If your ride is not essential, consider cancelling or rescheduling during adverse weather conditions. This reduces the chance of travel-related delays or hazards and helps C-TRAN serve those who need to make essential trips.
- Service updates will be posted to the C‑TRAN website throughout any inclement weather event.
