C-TRAN Customer Service

General: 360-695-0123

C-VAN: 360-695-8918

  • Trip Planning
  • Schedule Information
  • Hop Card Sales
  • C-VAN & Reduced Pass Sales
  • Photo Identification
  • Cards
  • Customer Comments
  • Bike & Bus Training

Van Mall Transit Center

8600 NE Van Mall Drive, Vancouver, WA 98662

 Location

  • Weekdays: 9 AM–5 PM
  • Weekends & holidays: Closed
  • Note: Offices will be closed for lunch from 1:30–2:30 PM

Mill Plain Transit Center

601 SE 184th Avenue, Vancouver, WA 98683

 Location

  • Weekdays: 9 AM–5 PM
  • Weekends & holidays: Closed
  • Note: Offices will be closed for lunch from 12:30–1:30 PM

Administration Office

10600 NE 51st Circle, Vancouver, WA 98682

 Location

  • Weekdays: 8 AM–5 PM
  • Weekends & holidays: Closed

 C-TRAN Call Center

360-695-0123

Washington Relay: 800-421-1220
(or 711 for cell phones only)

  • Weekdays: 5:15 AM–7 PM
  • Weekends: 8 AM–6 PM

Provides customer support on routes, schedules, trip planning, customer comments, and lost and found inquiries.

 Holiday hours

Detailed holiday office hours
and closures can be found here

 Lost & Found

Located at C-TRAN Administration Office
Weekdays only: 10 AM–4PM
360-695-0123, Ext #3