Vancouver, WA: Mass Transit Magazine has named Jenapher Dues, C-TRAN’s Manager of Human Resources, to its annual 40 Under 40 list—joining this year’s class of professionals under the age of 40 who have made significant contributions to the public transit industry.
Dues joined C-TRAN in 2014 as a Staffing Generalist. She was soon promoted to Recruitment and Compensation Specialist, and now serves as Manager of Human Resources. In that role, Dues continues to lead C-TRAN’s recruitment efforts while taking on a host of other duties within the larger HR team.
“C-TRAN’s world-class employees are the reason for our success, and Jenapher is an integral part of what we do,” said C-TRAN Chief Executive Officer Shawn M. Donaghy. “Jenapher is known inside and outside of C-TRAN for her passion and compassion: Passion for public transit and what it means to our community, and compassion for our applicants and employees. We’re lucky to have her on our team, and we’re thrilled to celebrate Jenapher and this well-deserved accomplishment.”
While many transit agencies struggle to hire and retain employees, particularly operators, Jenapher’s recruitment efforts have helped C-TRAN keep service levels largely intact. Her innovative approach involving all departments has created a clearer picture of C-TRAN’s needs. It also created a compelling story of who we are as an agency, which translated into a multimedia recruitment campaign that produced immediate results. Jenapher and the HR team at C-TRAN also navigated myriad COVID-related issues since 2020, always with compassion, respect and professionalism.
Dues is also active in statewide activities through the Washington State Transit Association. She’s been a resource for other agencies across Washington by sharing information and best practices. She has contributed to C-TRAN’s involvement in the American Bus Benchmarking Group. Dues was also a founding member of C-TRAN’s Diversity Team, an employee-led initiative to create a better, more inclusive workplace for everyone.
40 Under 40 honorees were nominated by their peers and judged on criteria that included job commitment, industry involvement, contributions in his or her position, and innovation in public transportation.
C-TRAN is the regional public transportation provider for Clark County. It offers Local bus service within its Clark County service area, plus Regional and Express bus service to Portland. C-TRAN also provides on-demand service with The Current, operating in Camas/Washougal, Ridgefield/La Center, WSU Vancouver/Salmon Creek, Rose Village, and the Port of Vancouver. For more information on C-TRAN please visit C-TRAN’s website at www.c-tran.com, or call Customer Service at 360-695-0123.
Contact:
Eric Florip, Manager of Communications, Marketing and Customer Experience
360-906-7391 Office
360-904-9641 Cell
Eric.Florip@c-tran.org