Frequently Asked Questions: Find answers to many of your C-VAN questions.
Lost & Found: C-TRAN is not responsible for articles mistakenly left on or near the bus, transit centers, bus stops, shelters, or at a business.
Title VI Policy: Optionally, download a PDF of C-TRAN’s Title VI Program.
C-VAN Appeal Process: Optionally, download a PDF of the C-VAN Appeal Process.
Reasonable Service Modifications/Accommodations: Find complete information regarding reasonable service modifications or accommodations.
Title II Grievance: Get complete information regarding ADA-related service complaints.
Unlawful Bus Conduct: Find rules for riding C-VAN mirror those on C-TRAN fixed-route service.
Bodily Fluids or Open Sores and Wounds: Read the rules regarding open sores.