Booking a Ride on C-VAN C-VAN is a shared ride service, which means we need to accommodate all eligible ride requests for ADA riders. Please be flexible when planning your ride. C-VAN will do everything possible to accommodate your first request, but...
addition, a person not authorized by you, cannot make ride reservations, cancellations, or inquire about you on your behalf. C-VAN will not disclose personal information. C-VAN provides origin to destination service. Customers may request door-to-door...
Personal Care Attendant (PCA) on C-VAN Under the ADA, C-TRAN can require eligible individuals to indicate whether they travel with a PCA as part of the initial eligibility certification process. A PCA is someone who is assisting the eligible person...
How do I apply for C-VAN? The presence of a disability or a disabling health condition by itself does not make a person eligible for C‑VAN. Eligibility is also not based on age, income, inability to drive or the lack of availability or inconvenience of...
C-TRAN’s paratransit service, referred to as C-VAN, is an origin to destination, shared ride service that provides service within specified boundaries in Clark County, WA. C-VAN is a reservation-based service for riders whose disability prevents them...
How to contact C-VAN You may contact C-VAN via fax, email, U.S. mail or by phone. Fax Number 360-906-7363 Mailing Address C-TRAN Administration 10600 NE 51st Circle Vancouver, WA 98682. Email rides@c-tran.org Phone 360-695-98918 Washington Relay 711...
can’t leave your location before a certain time, be sure to allow enough time to make your way back to the location where C-VAN will pick you up. Using the previous example, if your class is finished at 2:15 p.m., you may want to request a pickup no...
C-VAN Frequently Asked Questions
meet the ADA requirements and be determined eligible via an application process to ride C‑VAN. What are the specifics of the C-VAN paratransit eligibility process? We ask that you complete our pre-application, which is a self-assessment, before we send...
‘Family and friends’: C-VAN operators reflect on 25 years of safe driving
C-TRAN operators have decades of accident-free driving under their belts. Earlier this year, the two longest-tenured C-VAN operators received Safe Driving Awards for an incredible 25 years of accident-free driving. C-VAN operator Javier Valencia is...
and TriMet Ticket offices. Visit www.myhopcard.com for more information. Current Fares BUS, THE VINE, THE CURRENT AND C-VAN PARATRANSIT We accept cash and Hop cards, plus contactless payment via credit/debit cards and Apple Pay, Google Pay, and Samsung...
C-VAN’s service area The service area consists of the urban growth boundary of Vancouver as defined in 2005, and within 3/4‑mile of C‑TRAN’s fixed‑route service. *Note: Excludes commuter and limited bus routes. C-TRAN reserves the right to change bus...
C-VAN operators fill new needs during pandemic
we fared better than many of our counterparts. Still, our ridership numbers, particularly on C-TRAN’s paratransit service, C-VAN, remain far below pre-pandemic levels. As we continue to adjust to a new reality, two dozen C-VAN operators have shifted...
C-VAN Service is an origin to destination, shared ride service that provides service within specified boundaries in Clark County, WA. The existence of a disability does not, by itself, qualify a person for C-VAN service. C-VAN eligibility is a...
provide the information you need. To call C‑VAN Customer Service and speak with a representative, dial 360‑695‑8918. What is C-VAN? C-VAN is C-TRAN’s ADA paratransit service. What is paratransit service? The Americans with Disabilities Act (ADA) of 1990...
Reasonable Service Modifications
purpose. Requests Advanced requests for a reasonable service modification may be made by calling C-TRAN at 360-695-0123 or C-VAN at 360-695-8918. Please specify your request and explain how it helps you use the bus; there is no need to provide details...
Frequently Asked Questions: Answers to many of your C-VAN question can be found here. Lost & Found: C-TRAN is not responsible for articles mistakenly left on or near the bus, transit centers, bus stops, shelters, or at a business. For more information...
The C-VAN service area consists of the urban growth boundary of Vancouver (as defined in 2005), and within 3/4 mile of C‑TRAN’s fixed route service in the cities of Battle Ground, Camas, and Washougal. Contact C-VAN at 360-695-8918 to determine if your...
Items you may bring on C-VAN Animals: Service animals and service animals in training are allowed; other animals must be in secure pet carriers or travel carriers that fit on your lap or under your seat. Animals are not allowed to sit on vehicle seats...
reliable, and accessible transportation services and welcomes customer feedback. Riders wishing to submit feedback regarding C-VAN service may do so by telephone, in person, by email or through our website at www.c-tran.com. Interpreter service over the...
Rider Spotlight: Dave Carl, Advocate, Volunteer, Author
You don’t always have to look far to find everyday superheroes; sometimes, it’s the person sitting next to you on the bus. C-VAN rider Dave Carl is one of them. He may not have x-ray vision or a fancy costume, but he has the passion and drive to do...